Legal
Terms of service
The terms under which we provide our website and our services.
Last updated: 1 March 2025
Use of this website
Content on this website is provided for general information about our services. It does not constitute technical, legal or regulatory advice, and should not be relied upon in place of a scoped engagement.
Scope of engagement
Services are delivered under a written proposal or work order that defines the methods, sampling points, parameters, deliverables and schedule. Anything outside that written scope is not part of the engagement.
Reports and results
Results relate only to the items tested, the locations sampled and the conditions present at the time of the work. Reports must not be reproduced in part without our written approval, and must not be presented in a way that implies endorsement of a product, process or organisation.
Client responsibilities
The client is responsible for safe site access, accurate background information, and the availability of equipment and personnel required to complete the work as scheduled. Delays caused by site conditions may affect timelines and cost.
Fees and payment
Fees are as stated in the accepted proposal and are exclusive of applicable taxes unless noted. Payment terms are agreed in writing before mobilisation.
Limitation of liability
Our liability arising from any engagement is limited to the fees paid for the service in question, except where liability cannot be limited under applicable law. We are not liable for indirect or consequential loss.
Governing law
These terms and any engagement are governed by the laws of the People's Republic of Bangladesh, and the courts of Dhaka have exclusive jurisdiction.